Privacy & Security

Your Privacy

Robin Ann Jewelry.com respects the privacy of all our customers. This Privacy & Security Policy outlines the information we collect about you, how we use the information, and the choices you have to review, revise and/or restrict our usage of this information.

Information We Collect

Robin Ann Jewelry.com collects customer information for a variety of reasons, which include providing outstanding customer service, improving customer shopping experience, and to communicate with our customers about our products, services and promotions.

Robin Ann Jewelry.com collects personal information such as your name, financial information, telephone number, email and postal address that you provide to us when you save your information with us or when you participate in a promotion or survey.  This information is used to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. A record of your product interests is also maintained, purchases and whatever else might enable us to enhance and personalize your shopping experience on this website, and to provide you with offers, promotions or information that may be of interest to you. Website and traffic patterns are also monitored, to improve the website design and the products and services offered, as well as to determine what offers, promotions or information to send to you.

Who We Share Information With

Your information is shared with:

  • our vendors. Your information is shared with vendors who work with us and provide our services on our behalf. As an example, companies that are hired by Robin Ann Jewelry.com to help us maintain the website, manage our mailing lists, provide marketing assistance and data analysis may need your information to provide those services. These vendors must comply with our data privacy and security requirements and these companies are prohibited from using the personal information they receive from Robin Ann Jewelry.com for any other purpose.
  • our corporate affiliates. We also share personal information with our affiliated companies, including our corporate parent and subsidiaries.
  • web publishers and other web sites on which we advertise. Other companies with whom we partner may target advertisements for products and services in which you might be interested based on your visits to both our website and other websites.
  • as part of a merger, acquisition or other corporate transaction. We may acquire other companies or their assets or be acquired by or merge with another company. Personal information is generally one of the business assets involved in such transactions. Thus, in the event that part or all of its assets are acquired through such a transaction, your information would be one of the transferred assets.
  • law enforcement. We will share your personal information when we have a good faith belief that doing so is required by law or is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities.

Robin Ann Jewelry.com will also share your information with third parties when you ask or consent to us doing so.

Robin Ann Jewelry.com email list

For those who sign up for our email list advanced notice of sales and new merchandise, and other Robin Ann Jewelry news, email addresses collected at Robin Ann Jewelry.com are used internally. To unsubscribe from Robin Ann Jewelry.com’s email list, please contact info@robinannjewelry.com.  Your email address will be removed within a reasonable period of time. Please note that you may receive another email before your name is removed from the list.  Also please note that you receive more emails based on how often you open your emails that we send you.

Service Providers

Robin Ann Jewelry.com contracts with outside service providers to help better understand your use of Robin Ann Jewelry.com.  Service providers place cookies on your computer or use other technologies to collect various kinds of information for us related to your use of Robin Ann Jewelry.com, so that we may continue to improve the site for our customers, and provide advertising tailored to your interests. Robin Ann Jewelry.com does not allow contracted service providers to collect any credit card, username or password information; any personal information shared with these service providers is made anonymous. As a visitor to Robin Ann Jewelry.com, you may opt out of being included in this collection of data by contacting info@robinannjewelry.com.  To opt out of third party advertising tailored to your interests, please contact info@robinannjewelry.com.  We may also use our own cookies to deliver enhanced online display advertising tailored to your interests. To opt out of this advertising provided directly by Robin Ann Jewelry.com please contact info@robinannjewelry.com.

Robin Ann Jewelry.com or partners of Robin Ann Jewelry.com may use flash cookies (also known as local stored objects) or other similar technologies. A flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or installed by you to your computer.  These technologies are used to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help Robin Ann Jewelry.com improve the site by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing. Flash cookies are different from browser cookies, so the cookie management tools provided by your browser will not remove flash cookies.

Check online to learn how to manage privacy and storage settings for flash cookies. If you disable flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable. Cookies are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them.  Robin Ann Jewelry.com also uses other means of automatic collection to determine information about visitors to the website, including the IP address, browser, language preferences, and computer ID numbers.  This information is used to provide better customer service, enhance product offerings, and detect potential misuse or fraud. To opt out of any such data collection, contact info@robinannjewelry.com.

Secure Shopping

Sensitive personal information contained in orders placed on the website are encrypted using 128-bit secure sockets layer (ssl) technology.* In order for ssl security to work, you must use an ssl enabled browser. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) when you transfer any information to Robin Ann Jewelry.com, you do so at your own risk. If you still have concerns about ordering electronically, feel free to contact info@robinannjewelry.com to place your order.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. You will never be asked for sensitive information via email from Robin Ann Jewelry.

*secure socket layer (ssl) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Policy Changes

Robin Ann Jewelry.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting Robin Ann Jewelry.com, you agree to accept any changes made to this policy. The Robin Ann Jewelry.com Privacy & Security Policy only addresses the use and disclosure of information collected from you on the website. Feel free to contact info@robinannjewelry.com with any questions about our Privacy & Security Policy.